Gaming Floor Supervisor

Job Duties:

  • Assist in day-to-day operations of the casino floor.
  • Participate in dual entry for machine calls.
  • Technical machine calls.
  • Verifying of lockouts.
  • Money escorts when security is not available.
  • Cashing gaming machine tickets when needed.
  • Assist as needed at Player’s Club desk.
  • Troubleshoot information technology challenges.
  • Ensure compliance with policy and procedure.
  • Ensure cleanliness of casino floor.
  • Act as guest service attendant.
  • make casino promotional announcements periodically throughout the day.
  • Assist gaming director in coordinating and performing special promotions.
  • All other duties as directed by the Gaming Director.
  • Assist in the scheduling of staff.
  • Resolve guest complaints efficiently.
  • Perform Player’s Club and/or bingo inventory.

Additional Requirements:

  • Occasional manager on duty.
  • Must be 18 years of age or older.
  • 1 year of prior supervisory/management experience preferred.
  • Flexible.
  • Great attitude.
  • Possess oral and written communication skills.
  • Punctual.
  • Must complete background checks in compliance with N.I.G.C. Regulations.

Compensation:

  • DOE
  • Hagadone employee benefits package.