Job Duties:

• Assist in day-to-day operations of the casino floor.
• Participate in dual entry for machine calls.
• Technical machine calls.
• Verifying of lockouts.
• Money escorts when security is not available.
• Cashing gaming machine tickets when needed.
• Assist as needed at Player’s Club desk.
• Troubleshoot information technology challenges.
• Ensure compliance with policy and procedure.
• Ensure cleanliness of casino floor.
• Act as guest service attendant.
• make casino promotional announcements periodically throughout the day.
• Assist gaming director in coordinating and performing special promotions.
• All other duties as directed by the Gaming Director.
• Assist in the scheduling of staff.
• Resolve guest complaints efficiently.
• Perform Player’s Club and/or bingo inventory.

Additional Requirements:

• Occasional manager on duty.
• Must be 18 years of age or older.
• 1 year of prior supervisory/management experience preferred.
• Flexible.
• Great attitude.
• Possess oral and written communication skills.
• Punctual.
• Must complete background checks in compliance with N.I.G.C. Regulations.

Compensation:

• DOE
• Hagadone employee benefits package.

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