Gaming Floor Supervisor
Requirements:
Must be able to pass a background check, both credit and criminal, obtain and maintain a gaming license -must be 18 years of age- and adhere fully to all uniform and personal hygiene requirements as per employee manual. Must comply with Kootenai Casino policies and procedures.
Job Duties:
- Assist in day-to-day operations of the casino floor
- Participate in dual entry for machines calls
- Technical machine calls
- Verifying of lockouts
- Money escorts when security is not available
- Cashing gaming machine tickets when needed
- Assist as needed at Players Club desk
- Troubleshoot information technology challenges
- Ensure compliance with policy and procedure
- Ensure cleanliness of casino floor
- Act as guest service attendant
- Make casino promotional announcements periodically throughout the day
- Assist gaming director in coordinating and performing special promotions
- All other duties as directed by the Gaming Floor Director
- Assist in the scheduling of staff
- Resolve guest complaints efficiently
- Perform Players Club and/or bingo inventory
Additional Requirements:
- Occasional manager on duty
- 1 year of prior supervisory/management experience preferred
- Flexible
- Great attitude
- Possess oral and written communication skills
- Punctual
- Must complete background checks in compliance with N.I.G.C.
Compensation:
- Full-time: Hours and days may vary
- DOE