Gaming Floor Supervisor


Must be able to pass a background check, both credit and criminal, obtain and maintain a gaming license -must be 18 years of age- and adhere fully to all uniform and personal hygiene requirements as per employee manual. Must comply with Kootenai Casino policies and procedures.

Job Duties:

  • Assist in day-to-day operations of the casino floor
  • Participate in dual entry for machines calls
  • Technical machine calls
  • Verifying of lockouts
  • Money escorts when security is not available
  • Cashing gaming machine tickets when needed
  • Assist as needed at Players Club desk
  • Troubleshoot information technology challenges
  • Ensure compliance with policy and procedure
  • Ensure cleanliness of casino floor
  • Act as guest service attendant
  • Make casino promotional announcements periodically throughout the day
  • Assist gaming director in coordinating and performing special promotions
  • All other duties as directed by the Gaming Floor Director
  • Assist in the scheduling of staff
  • Resolve guest complaints efficiently
  • Perform Players Club and/or bingo inventory

Additional Requirements:

  • Occasional manager on duty
  • 1 year of prior supervisory/management experience preferred
  • Flexible
  • Great attitude
  • Possess oral and written communication skills
  • Punctual
  • Must complete background checks in compliance with N.I.G.C.


  • Full-time: Hours and days may vary
  • DOE