CAREERS

Front Desk Clerk Responsibilities:

• Reception duties including greeting Guests
• Handle multiple phone lines and phone calls
• Check in and out approximately 101 guest rooms per day
• Have the ability to multi-task
• Capable of sitting and/or standing for long periods of time
• Great communication skills between Guests and team members
• Must be able to read, write, speak and hear English
• Must possess good cognitive skills in the areas of problem solving and reasoning to assist in addressing a wide variety of Guest requests
• Demonstrate respect, sensitivity and concern for Guest needs with a professional and pleasant manner
•  Must have good corrected vision to see a computer screen and verify data entries
•  Must be able to use both hands for heavy amount of phone, filing and typing
•  May have to lift up to 25 pounds
•  Must have basic math skills and money handling — be able to settle and refund payments
•  While a Uniform is provided, a neat, crisp professional office appearance is essential

Night Audit Responsibilities:

• Must be able to do the Front Desk Duties as described above
• Must be able to verify other’s work, and correct mistakes
• Must have the ability to reconcile accounts
• Must have time management skills and the ability to multi-task
• Must have patience in regards to working with others
• Possess a positive, enthusiastic attitude
• Provide efficient, courteous service to our Guest
• Convey a calm and organized disposition even when busy
• Work as part of a team
• Maintain a “Can do” attitude

Verifies till going on and coming off the gaming floor, balances the vault, and prepares tax forms for gaming winners.

Basic requirements

1. Must possess basic computer skills
2. Work flexible hours
3. Must be personable and work well with others
4. Pass a background and credit check as required by the NIGC
5. Must be 18 years of age or older
6. Experience with a ten key calculator a plus
7. Count tills efficiently and accurately
8. Prior money handling experience preferred
9. Be proficient at working with Microsoft Excel and other database utilities
10. Be punctual
11. Be able to multitask
12. Be able to lift 10 – 20 lbs.
13. Be able to bend over and/or squat to pick up money and tills

Personality Requirements:

1. Possess a positive, enthusiastic attitude.
2. Convey a calm and organized disposition even when busy.
3. Work as part of a team.
4. Maintain a “Can do” attitude.

Help Guests at The Kootenai Day Spa feel their very best! At our Spa, your expertise and skills will be appreciated by the team at our Day Spa and our Guests! We are urgently seeking a licensed massage therapist to start immediately.

Massage Therapist Responsibilities:

• Help Guests feel relaxed with a variety of massage techniques, lasting from 30 minutes to 75 minutes
• Perform a variety of massage techniques, including Swedish, deep tissue massage, sports, stress relief, trigger point, prenatal, aromatherapy, hot stone, and body-treatments.
• Provide excellent customer service and communication during treatment
• Ensure safety regulations and protocols are followed

• Must be proficient at a variety of massage techniques and types, such as Swedish, deep tissue massage, sports, stress relief, trigger point, prenatal, aromatherapy, hot stone, and body-treatments.
• Hold an Idaho Massage License
• Customer service skills and/or experience
• Reliable transportation

Pay is hourly plus commission (DOE), plus benefits.

Are nails your passion? Help our Guests with their tips and toes as a Nail Technician at the Kootenai River Inn Day Spa!

Nail Technician Responsibilities

• Provide professional nail services to Guests
• Offer Spa, Express, and Gel Express manicure and pedicure services to Guests
• Apply acrylic full sets, fills, and nail repairs to Guests
• Apply polish, gel polish, and top coats for Guests
• Apply polish and gel polish changes and removals
• Ensure safety regulations and protocol are followed
• Provide excellent customer service and communication during treatment

Nail Technician Qualifications

• Valid Idaho Nail Technician License
• Ability to meet daily responsibilities outlined above
• Must have friendly customer service skills and experience
• Ability to meet reasonable nail art requests from Guests
• Reliable transportation

Pay is hourly plus commission (DOE), plus benefits. 

Requirements:

Must be able to pass a background check, both credit and criminal and obtain and maintain a gaming license-must be 18 years of age-adhere fully to all uniform and personal hygiene requirements as per employee manual- comply with Kootenai Casino policies and procedures

Essential functions:

• Maintain the gaming machines, cleaning, stocking paper
• Pushing in chairs as needed, assisting casino housekeeper as needed 
• Resolve guest issues efficiently 
• Work with a bank or till- exchange money
• Ability to stand for extended periods
• Ability to walk the gaming floor 
• Communicate  effectively
• Work efficiently
• Flexible schedule
• Make good common sense decisions
• Maintain clean office area
• Other tasks as needed or as assigned by technician supervisor or gaming director

Personality requirements:

1. Possess a positive, enthusiastic attitude.
2. Provide efficient, courteous service to our guests and fellow employees.
3. Convey a calm and organized disposition even when busy.
4. Work as a part of a team.
5. Maintain a “can do” attitude.

Summary of Position:

The Cashier is responsible for the accurate payment of winnings to casino patrons. This position pays out vouchers, jackpots, cashes checks, and completes smoke shop sales. The Cashier must maintain strict accountability, accuracy, and confidentiality while working in a fast-paced, regulated gaming environment.

Minimum Qualifications:

• High school diploma or equivalent required.
• Prior cash-handling experience preferred; banking, credit union, or casino experience a plus.
• Must possess the ability to learn and effectively use a 10-key calculator and basic computer applications.
• Ability to count large sums of money and coin quickly and accurately.
• Strong attention to detail and ability to maintain accuracy under pressure.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional appearance and demeanor; adheres to established grooming and hygiene standards.
• Must have strong teamwork and interpersonal skills.
• Must be punctual and dependable.
• Must pass required background and credit checks in accordance with tribal gaming regulatory requirements.
• Must meet minimum age requirements established by the Tribe and/or gaming regulations.

Essential Functions:

• Verify and cash vouchers, pay out jackpots, process and cash checks.
• Work with large sums of money, including the exchange of Canadian currency.
• Process smoke shop sales with the use of a POS system.
• Operate 10-key calculators, computers, and casino accounting or cage systems.
• Verify tax form information.
• Perform players club duties.
• Answer telephone and make announcements on PA system.
• Maintain detailed records related to cashiering activity, and ensure compliance with all internal controls, policies, procedures, and applicable gaming regulations.
• Safeguard casino assets and maintain sole accountability for funds entrusted during assigned shifts.
• Provide professional and courteous service while working cooperatively with other team members.
• Work efficiently and in a timely manner.
• Maintain a clean and organized environment by wiping down computers and equipment.
• Perform other job-related duties as assigned.

Typical Physical Demands:

• Ability to lift and carry 10 – 20 pounds on a regular basis.
• Ability to bend, reach, kneel, squat, twist, and grip items while working.
• Ability to stand and walk for portions of the shift and sit for extended periods as required.
• Manual dexterity and coordination to operate office and counting equipment, including 10-key calculators, money counters, computers, printers, and copiers.
• Ability to work with sustained concentration and accuracy in mentally demanding situations.
• Ability to respond appropriately to visual and auditory cues.

Working Conditions:

This position works primarily in a secure environment with exposure to continuous cash-handling activities and time-sensitive transactions. The role requires adherence to strict security protocols and internal controls. The designated work area is in a casino that allows its patrons to smoke.

Abilities:

Must possess basic computer skills, and have the ability to work in small quarters for extended periods of time. Must be very personable and work well with others. Must be able to stand for extended periods, bend and stoop repetitively.

20+ Hours each week, Days can vary 

Additional requirements:

• Must be 18 years of age or older
• Heavy lifting, continuous bending
• Be flexible with your schedule
• Great attitude
• Punctual, very reliable
• Must complete background checks in compliance with n.I.G.C. Regulations
• Make good common sense decisions, and assist in other departments as requested

Compensation:

• DOE

We are looking for a fun and talented Security Officer to join our team in this fun, full-time role. Hourly wage is dependent on experience. Medical, dental, and vision insurance available to qualified employees, as well as 401(k) with employer match, company-paid life insurance, and vacation time.

Responsibilities

• Ensure the safety/security of Guests, employees, and property.
• Ensure policies/procedures as directed by management.
• Without bias, accurately and document shift activities on a surveillance log.
• Follow all policies and procedures while constantly striving to improve all standards of operation.
• Strive to meet or exceed productivity standards.Observe the action of the casino & bingo operations, accounting areas, cashier cages, hotel, and other designated Kootenai River Inn Casino and Spa areas.
• Observe the performance of team members in regards to customer relations and adherence to the Team Member manual.
• Monitor personnel procedures in designated areas to ensure they comply with N.I.G.C. regulations.
• Report immediately any abnormal activity that requires prompt action to your Supervisor, Security, as well as the Manager on Duty.
• Report any accidents, illnesses, or safety hazards observed to Security and/or the Manager on Duty. Must be able to see and remember the specific details of incidents and the persons involved in any incident you observe and then log it in the surveillance log.
• Must be able to write detailed reports.
• May have to give court testimony if necessary.
• Safeguard all confidential information.
• Operate all surveillance equipment, including, but not limited to: digital/analog recording devices, monitors, switches, computers, controllers, managers, NVR's, radios, telephones, and cameras as assigned or needed.
• After training, must be able to replace malfunctioning cameras, replace/repair malfunctioning equipment, troubleshoot and if possible repair or correct surveillance system problems.
• Must be able to respond calmly and rationally to any incidents involving guests/employees, system problems, and other demands in a fast-paced environment.
• Must be able to interact with law enforcement personnel in a clear and concise manner.

Qualifications

• Must be at least 18 years old.
• Must pass a background check.
• Must be able to read, write, speak and understand English fluently.
• High School Diploma or G.E.D. preferred.
• Must have a working knowledge of computers.
• Some technical and problem-solving abilities are preferred.
• Must be able to multitask.

Our Deli Attendant serves delicious deli sandwiches and beverages to guests while providing an incredible dining experience.

Responsibilities:

• Serves beverages and meals to Deli guests
• Waits on customers and takes orders
• Takes payments and makes change
• Provides excellent customer service
• Cleans and performs other duties as needed

Qualifications:

• Some food service experience preferred
• Customer service skills and experience required
• Must be ages 19+ to serve alcohol 
• Ability to lift up to 20 pounds or more at times
• Available to work AM or PM shifts 4-5 days a week, with actual days to be arranged with manager
• Must also be available to fill in when needed
• Reliable transportation

Our Dishwasher helps our team deliver an incredible dining experience to our guests in a fun team environment.

Responsibilities

• Ensures cleanliness of dishware and cooking utensils for The Springs
• Washes, sanitizes and dries all dishware and cooking utensils
• Cleans sinks, the dishwashing machines, and other equipment and reports any malfunctions promptly to the supervisor
• Adheres to cleanliness standards and follows health and safety guidelines
• Ensures quality of product and service
• Hours of operation: Varies
• Salary dependent on experience

Qualifications:

• Food-service experience required
• Idaho Food Handlers Permit required
• Ability to lift up to 50 pounds or more at times

Our Cooks at The Springs play a key role in delivering delicious meals to our Guests.

Responsibilities

• Work with other cooks to prepare quality meals 
• Follow health and safety guidelines
• Follow The Springs recipes to create delicious dishes
• Ensure quality of product and service 
• Hours of operation: Varies
• Salary dependent on experience

Qualifications

• Restaurant experience required
• Food-service experience required
• Idaho Food Handlers Permit required
• Ability to lift up to 20 pounds or more at times

We are looking for a fun and talented cosmetologist to join our team in this fun, full-time role. If you enjoy helping people look their best, then submit your application today!

Hourly wage is dependent on experience, plus commission and gratuities. Medical, dental, and vision insurance available to qualified employees, as well as 401(k) with employer match, company-paid life insurance, and vacation time.

Responsibilities

• Perform brow, cheek, chin, or lip waxes to customers
• Perform brow tinting services
• Assist with and perform other services as needed

Qualifications

• At least 18 years of age
• Current Idaho Cosmetology
• Some experience in the cosmetology industry preferred

We're looking for a busser to help our team at The Springs! Looking for some great work experience with a great team? Apply today!

Busser Responsibilities:

• Clears tables of dirty dishes, linens, etc.
• Carries dirty dishes from dining room to kitchen
• Wipes down tables and chairs
• Serves water, refills coffee, and provides other services to customers
• Performs other duties as needed

Busser Qualifications:

• Ages 16+
• No Experience required, employee will train
• Reliable transportation
• Ability to lift up to 20 pounds or more at times

Join our team at The Springs as a cocktail server.

Responsibilities

• Greets Guests in a professional manner
• Takes Guests orders
• Follows the proper serving procedures
• Continues taking care of Guests throughout the shift
• Prepares some food items
• Assists bartender with dishes, glasses, ice, or any stocking needs

Qualifications

• Must be ages 19+ to serve alcohol 
• Ability to work with cash register and handle a cash caddy
• Customer service skills and experience required
• Ability to lift up to 20 pounds or more at times
• Available to work AM or PM shifts 4-5 days a week, with actual days to be arranged with manager
• Must also be available to fill in when needed
• Reliable transportation

Let the good times pour as a Bartender at The Springs! If you have bartending experience and a love for creating great guest experiences, we would love for you to join our team immediately!

Responsibilities:

• Meets and greets Guests in a professional manner
• Makes and serves alcoholic and nonalcoholic beverages and food products
• Helps to assure that Guests receive full service in lounge
• Ensure Guests are not over-served

Qualifications

• Idaho Bartending License
• 6 months of bartending experience preferred
• Must be ages 19+ to serve alcohol 
• Customer service skills and experience required
• Ability to lift up to 20 pounds or more at times
• Ability to fulfill most drink requests
• Available to work AM or PM shifts 4-5 days a week, with actual days to be arranged with manager
• Must also be available to fill in when needed
• Reliable transportation

Work with one of the best steak and seafood restaurants in the area! If you love making people’s day with food and providing top-notch customer service, join our team at The Springs as a food server!

Responsibilities:

• Serves beverages and meals to Guests
• Waits on customers and takes orders
• Takes payments and makes change
• Cleans and performs other duties as needed

Qualifications

• Some food service experience preferred
• Customer service skills and experience required
• Must be ages 19+ to serve alcohol 
• Ability to lift up to 20 pounds or more at times
• Available to work AM or PM shifts 4-5 days a week, with actual days to be arranged with manager
• Must also be available to fill in when needed
• Reliable transportation